Chatbot&VirtualAssistants
Users expect immediate answers — 24/7. Virtualux develops conversational AI assistants that support customers, sales and internal operations.
Virtual Assistant
Always online
Hi! I need help with an order
Hello! I'd be happy to help. Can you provide me with the order number?
Yes, it's #12345
Perfect! I found your order. I can see it was shipped today. Would you like the tracking?
PracticalApplications
From sales to internal support, virtual assistants adapt to every need
Automated customer care
24/7 customer support with immediate, accurate and personalised responses
Bookings, requests, returns, FAQ
Autonomous management of the most common requests, freeing the team from repetitive tasks
Sales assistants and configurators
Sales support with personalised recommendations and product configuration
Internal assistants for HR, IT, administration
Employee support for procedures, policies and frequently asked questions
Knowledge bases trained on company data
Intelligent access to company information with contextual understanding
Whyourchatbotswork
They are operational digital agents, connected to databases and internal systems, with personalised tone of voice.
Operational digital agents
Not simple chatbots, but assistants connected to databases and internal systems
Personalised tone of voice
Brand-aligned communication with consistent personality and style
Continuous learning
Constant improvement through feedback and new interactions
ExpectedResults
Fewer requests requiring human intervention
Always-on assistance, without breaks
Significantly improved customer experience
Useful data extracted from conversations
ConversationalInsights
Every conversation is a source of valuable data. Our assistants analyse patterns, sentiment and requests to provide you with strategic insights.
- Real-time customer sentiment analysis
- Identification of trends and recurring problems
- Continuous response optimisation
- Automatic reports and analytics dashboards
“Excellent customer service!”
“I found what I was looking for right away”
“Immediate and precise response”
Thefutureofcustomerserviceisconversational
We build it. Discover how a virtual assistant can transform your customer experience and support your team.